Frequently asked questions
Is Slotimo licensed?
Yes. Slotimo operates under a Curaçao eGaming licence. The licence number and operator details are published in the website footer.
Who can play at Slotimo?
Players must be at least 18 years old and reside in a jurisdiction where online gambling is permitted. Players from restricted territories cannot register or place bets.
What is the welcome bonus?
New players who make a first deposit of €20 or more can claim a 100% match bonus up to €500 plus 200 free spins. The wagering requirement is 35x and the bonus is active for 7 days.
What is the minimum deposit?
The minimum deposit at Slotimo is €20 for most payment methods, including cards, Skrill, Neteller and Paysafecard. Cryptocurrency minimums vary slightly depending on the coin.
How long do withdrawals take?
Most withdrawals are processed within 24 hours after KYC verification is complete. Depending on the chosen payment method, funds may arrive in your account within 1–3 working days.
What is KYC and is it required?
KYC (Know Your Customer) is a verification step required by the licence. Before your first withdrawal you will be asked to upload an ID document, proof of address and, in some cases, a payment method confirmation.
Is there a mobile app?
No native app is required. The Slotimo website is fully responsive and works on iOS and Android browsers with the same features as on desktop.
Which games are available?
Slotimo offers more than 5,000 slots, live dealer tables (roulette, blackjack, baccarat, game shows), crash games, jackpots and table games. The sports section covers football, tennis, basketball, hockey and eSports.
What if I want to limit my play?
You can set daily, weekly or monthly deposit, loss and session limits in your account, take a short break or request a self-exclusion at any time. See the Responsible Gaming page for details.
How do I contact support?
Contact support 24/7 via live chat on the website or by email at support@slotimo.eu.com. Most enquiries are answered within a few minutes.